Your privacy and the protection of your personal data is of great importance for our LCL Data Centers. This cookie policy explains how we use the personal data we collect through cookies, what we do with them and how we process them. We believe it is important to create and maintain an environment in which users of our online environment can be assured that their information will not be misused.

1. Scope of application

This website and the associated cookies are managed by LCL Data Centers with registered office at Kouterveldstraat 13, 1831 Diegem - Belgium and CBE number 0457.116.458. We act as a data controller when we process the personal data of the users of our online environment by means of cookies. 

We comply with applicable data protection regulations, such as the General Data Protection Regulation 2016/679 (GDPR) and national data protection laws. These regulations relate to the protection of your personal data and grant you rights with regard to those personal data.

The purpose of this policy is to indicate what personal data we collect through cookies and how we use your data after you have visited our website via a desktop computer, tablet, smartphone or other medium on which the cookies are installed.  

2. What are cookies ?

Cookies are small text files that contain small pieces of information and store information, such as your language preference, when you visit our website. These cookies are stored on your computer, tablet or smartphone when you visit our website. Cookies may contain personal identifying data, but this is not always the case.

When you revisit the website at a later time, this cookie will send information to the website so that the website recognises your browser and can remember your language preference, for example. Some cookies make it possible to enable certain functions on our website or to measure how website visitors use our website so that we can use this information to optimise the website.

Cookies often have an expiration date with the result that they are automatically deleted after a certain time. Some cookies are deleted immediately after closing the browser, such as session cookies, while others remain on your device for a longer period of time.

3. What types of cookies do we use and why ?

Strictly necessary / essential and functional cookies

Strictly necessary cookies are essential in order to navigate on our website and make use of its functions. Functional cookies remember the choices you have made, such as accepting cookies. This way, you will not be asked to accept our privacy statement and cookies every time you visit. We also use essential cookies to be able to recognize fraudulent users and thus protect the data on this website. These cookies allow us to offer you a more enjoyable experience that better suits your choices. These cookies cannot track your browsing activity on other websites.

We can install these cookies without asking your consent.

Targeting cookies or advertising cookies

These cookies collect information about your browsing habits to better tailor advertisements to your preferences. They are also used to limit the number of times you see a particular ad and to measure the effectiveness of an advertising campaign. These cookies are usually placed by networks of third party advertisers. They remember the websites you visit and that information is shared with other parties such as advertisers. For example, we use external companies to show you more targeted ads when you visit other websites. You can consult these companies in the table below.

These cookies are only installed on your device after you have given your consent.

Social media cookies/plugins

These cookies make it possible to share what you have done on the website on social media such as Facebook, LinkedIn and Twitter. We have no control over these cookies. The social media platform acts also as a data controller in this case. Please read the privacy policy of the respective social media platform for more information on the operation and use of these cookies.

These cookies are only installed on your device after you have given your consent.

Cookies for analytical and statistical purposes

These cookies collect anonymous information about how people use our website. We use these cookies to find out how customers get to our website, how they browse or use our website and what can be improved such as navigation and marketing campaigns. The data stored by these cookies do not contain any personal information that can be used to determine your identity.

We also make use of third party services such as Google Analytics and HubSpot to collect information about visitors to our website. This information is aggregated to determine the number of visits, average length of visit, pages viewed, etc. We use this information to measure the use of the website and to improve the content and value of our website. More information on how Google processes your information can be found on the Google Analytics support website. More information on how Hubspot processes your information can be found on the Hubspot website. For the use of these "third party" cookies for analytical purposes, your prior consent is requested. These cookies are therefore all installed on your device after you have given your consent.

Web beacons / pixels

Some of our web pages may contain electronic images called "web beacons" or “pixels” (also known as "clear gifs"), which allow us to count the users who have visited the pages in question. Web beacons collect only limited information including a cookie number, the date and time the page is displayed, and a description of the page on which the web beacon is placed. External advertisers can also place such web beacons. These beacons do not contain identifiable personal data and are only used to track the effectiveness of a specific campaign. 

These cookies are only installed on your device after you have given your consent.

List of cookies used

Cookies LCL.be

Cookies marketing.lcl.be

4. How will your data be used and shared?

We may process and share the information we obtain through cookies:

• with any third party with whom you have asked us to share your personal information or with organisations you have agreed to share your information with, such as LinkedIn or other social media acting as data controllers; or
• with third parties who assist us with our products and services. Examples of third party activities include data analysis and marketing support providers. These companies will have access to the information processed through the cookies, but only when strictly necessary to carry out their activities. They may not use your data for other purposes.

5. Transfer of your personal data

We may transfer your personal data to third parties located in third countries (outside the European Economic Area (EEA)), i.e.the United States of America for data collected by Hubspot, our marketing platform. This transfer of data outside the EEA is lawful if the recipient of the data is in a country providing an adequate level of protection following an adequacy decision of the European Commission. Some of these countries may not have equivalent data protection laws to protect the use of your personal data. In this case, we have examined whether appropriate precautionary measures such as within the EU are possible, e.g. by providing for standard contractual clauses. In the case of Hubspot, it is assured that they are fully GDPR compliant and that all data is located on servers within the EU.

6. Deletion of cookies and additional information about cookies

If you have given us your consent by clicking on the appropriate button on the cookie banner, you can withdraw your consent at any time. You can do this by deleting the stored cookies via your browser.

Some cookies are already deleted when you close your browser (session cookies). Others will remain on your device until they expire or until you delete them from the cache (permanent cookies or tracking cookies) as these cookies allow us to remember things about you when you revisit our website. 

By deleting our cookies or disabling future cookies, certain parts or functions of our website may not be accessible.

If you want to delete cookies that are already on your computer, please refer to the help and support function of your Internet browser where you will find instructions on how to find the file or folder where cookies are stored. For most browsers, the toolbar help function also provides information on how to prevent your browser from accepting new cookies, what to do to notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you choose to disable cookies, some personalised services may no longer be available. 

Via the links below you will find more information about deleting cookies per browser:

For more information about cookies and how to delete them, please visit www.allaboutcookies.org, or go to www.youronlinechoices.eu where behavioural advertising and online privacy are further explained. These websites exist only in English and are not affiliated with our website or company.

7. Your rights 

You have the right to access the information held about you and to receive a copy of the information in our possession. If your personal data has changed, you have the right to ask us to rectify the data, supplement or delete any outdated, incorrect or incomplete personal data that we hold about you. You also have the right to limit the processing of your data and to object to the processing of your personal data. Furthermore, you have the right to receive the personal data concerning you that you have provided to a data controller in a structured, commonly used and machine-readable format and to transmit that data to another data controller.

If you have any questions about this cookie policy or how we process your personal data through the cookies or if you wish to exercise your rights, please contact us at [email protected]. 

You have the right to lodge a complaint with the Data Protection Authority if you are not satisfied with our response to your requests. If you would like more general information about the processing of your personal data or about your rights and how to exercise them, please read our privacy policy.

8. Changes to this cookie policy

We may change and update this policy from time to time to ensure that it reflects which cookies are used and how we process your personal information at any given time. The updated version of this policy will be placed on the same webpage and will be effective immediately upon publication. Please return to this web page regularly to ensure that you are always aware of the information we collect and process, how and under what circumstances your data is used and in what cases we share your data with third parties.

If you would like more information about how we process personal data and the use of our website, please consult our privacy policy.

Version 14/01/2024